Customers

Ybern TPS Solutions customers seeing success.

Our parking experts are proud to have implemented solution for over 10,000 + parking bays and serving 37 Parking structures Australia wide.

What Ybern TPS customers are saying

Strathfield Plaza

William Zhang
General Manager – Strathfield Plaza

Ybern installed their Ticketless Parking System at Strathfield Plaza 12 months ago. With well earned respect, I can confidently recommend Ybern’s Ticketless Parking System. Over the past 12 months, the system has consistently delivered a 98+% licence plate read accuracy and has operated flawlessly and delivered the solution that was promised from our initial discussion on a new parking solution.

I had the good fortune of working with Jimmy Lim from Ybern who project managed the cut over from the ticketed system to Ybern’s ticketless system, with a number of tasks occurring at the same time involving multiple stake holders, detailed planning, implementation, and communication of those plans with all team members and contractors. The key to the successful changeover was the clear communication from Jimmy to all stake holders. Their efforts and skills were a significant contribution to the entire team in accomplishing this great result.

The Ybern team managed their portion of the job planning process/procedures exceptionally well and were always prepared to proactively identify options and solutions to challenges that occurred during the project.

Once the Ybern system was implemented, their ability to communicate and train our staff in the use and management of the equipment was exceptional.

In the twelve months since the system has been operational, the system has achieved;

• 100% capture of license plates,

• 98% accuracy of plates,

• Our staff on site staff are only correcting 2% of all licence plates that enter the Car Park

I would highly recommend the Ybern Ticketless Parking System (YbernTPS®) and their team for any future ticketless parking solution.

KMart Country Bowral

 

Kind regards,
Tony

Ybern installed their Ticketless Parking System in our Country store in Bowral in September 2020. Prior to the system being installed, a large number of vehicles used our customer parking spaces when visiting other retail outlets and would stay for extended periods, ignoring the 90 minute free parking signage.

I was advised about the Ybern system and contacted Ybern who, from the very start, were attentive to the issues we were having and quickly put forward suggestions to deliver the best possible solution for our car park. The car park design and location of the boom gates and the cameras were collaboratively discussed, and the rationale explained to get the best possible camera accuracy.

The key to the successful installation is that they were professional in all communication and a pleasure to work with.

Jimmy Lim, the National Project Manager, and the Ybern Technicians were always very approachable, polite, and easy to deal with, and the end result was a high system accuracy that has solved all of our problems.

I would highly recommend The Ybern Ticketless Parking System and their team for any future ticketless parking system installations.

North Sydney Council

Cameron Sim
Manager Parking Stations

In 2017, North Sydney Council tendered exclusively for a ticketless parking system to replacing aging ticketed systems in several parking stations, and Ybern won the Contract. This Contract has proved a successful partnership between Council and Ybern, with the ticketless parking equipment now installed across six North Sydney Council-owned parking stations. Ybern have proven a competent and diligent partner, and are never afraid when I give them an additional challenge. Ybern have been through a period of growth and have now reached a level of maturity and capability in service provision that is matched by few in the industry.

I wish to take this opportunity to thank Ybern for their continued hard work, and to congratulate them on their achievements in the relatively short time that the company has existed. I look forward to an ongoing successful relationship between Council and Ybern in the future.

At Ybern, it is all about the customer experience

Introducing the world’s first ticketless parking solution using Smart Camera Technology. With new technology we brought a new way of thinking to the industry. We look at the complexity that customers have with their access control and car park layouts and apply the principal of “simplifying parking”.

By using latest technology and best practice we turn complex issues into simple solutions.

“We Simplify Parking” – more than a catch phrase!

 Find out more by downloading our brochure.

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